Rental Application FAQs.
- Which Rental Application should I use?
- Can my clients move in earlier than the property’s available date?
- What is your policy regarding pets?
- What if my clients want some repairs or improvements made to the property?
- My clients have some credit issues. Will they be approved?
- What funds do my clients have to submit with their application?
- How should they pay these funds?
- Is there any information I need to give my clients for the Rental Application?
- I live far from your office, how should I get their Rental Application and funds to you?
- How long will it take to process?
- If my client’s application is declined, when will they get their security deposit back?
- When can I get a copy of the signed lease and my commission?
Which Rental Application should I use?
Only the WJD Management Rental Application will be accepted, no exceptions. This form is interactive and is meant to be filled out on a computer, saved and emailed. It is available via the Quick Links at the bottom of our website homepage.
Can my clients move in earlier than the property’s available date?
We typically leave a 10-day window between tenancies to accomplish cleaning, repairs and improvements. We may be able to adjust the available date a day or two but no more than that.
What is your policy regarding pets?
The majority of our homeowners will consider pets with an additional security beyond the base deposit. The amount varies according to the type and size of the pet and can range from a minimum of $500 to as much as $1,000 per animal. The security deposit is refundable providing no damage has occurred.
What if my clients want some repairs or improvements made to the property?
Any requests for repairs or improvements must be submitted in writing as an addendum to the Rental Application.
My clients have some credit issues. Will they be approved?
Their credit score is just one component of the applicant profile that we assemble and present to the homeowner. Other factors include job history, rental history and debt to income ratio. We look for this ratio to be less than 40% with the cost of the proposed housing being included as part of their debt.
What funds do my clients have to submit with their application?
In order for their offer to be presented to the homeowner we must be in receipt of both the application processing fee and the base security deposit as referenced in the listing. The processing fee is $50 per party to the lease, so in the case of a married couple for example, it would be $100. If your clients intend to underbid the asking price they still must submit the security deposit that is referenced in the listing.
How should they pay these funds?
Your clients must submit the required funds electronically from our website. We do not accept checks, money orders or cash. Clients can make an online payment here. The link is also in the Quick Links section in the footer of every page on our site.
Is there any information I need to give my clients for the Rental Application?
Please give your clients your MRIS identification number (the number used to log into Matrix and Keystone), your office name and your office street address. These are required fields on page one of our Rental Application.
I live far from your office, how should I get their Rental Application and funds to you?
Because we genuinely appreciate your showing our properties, we have tried to make this process as convenient as possible. Your clients are able to do everything necessary to make application right from the WJD Website.
How long will it take to process?
Providing the Rental Application is complete we are often able to get approval within a couple of business days. The process is occasionally delayed because the homeowner is overseas with only intermittent internet access.
If my client’s application is declined, when will they get their security deposit back?
If the homeowner declines the application, we immediately advise Paylease to refund your client’s security deposit in full. This may however take a day or two for processing.
When can I get a copy of the signed lease and my commission?
A copy of the signed lease and your commission check will be mailed to you personally, in care of your firm, as soon as the lease has been signed by the tenant. No waiting!