Resident Benefits Package

24/7 access to your leasing documents, account balance and payment history.

We provide 24/7 support for after hours, holidays and weekend emergency calls. Non-emergency maintenance requests can be submitted 24/7 through our online Maintenance Request Form

Our residents can make their rental payments either though the portal on our website or via ACH subscription with our bank. Both options provide the means to automate their monthly payments.

Build your credit every time you pay rent using our “Make A Payment” portal! Only positive, on-time payments are reported so your score will only increase!

We hold our vendors to a high standard. We expect them to show up in their scheduled time frame, complete quality work and act in a professional manner.

We have partnered with State Farm to offer you comprehensive insurance at a discounted rate.

Utility Concierge. Citizen Home Solutions connect what you need. Citizen Home Solutions can setup everything in just one phone call without you having to deal with long wait times and automated systems including Electricity, Internet, Water, Movers, Satellite, Phone, Insurance, Pool, Cable, Security, Gas and Maid.

If a resident is unable to schedule the move-in appointment during business hours, we can provide you with the keys via a lockbox. The lockbox option is only available when all move-in funds have been paid in full.

We make sure all our resident’s leases stay current and up to date. Many management companies allow their leases to automatically go month to month, but we prefer to provide our residents with the security and peace of mind of yearly leases.

We will complete up to 3 landlord references or rental verification for mortgage with the appropriate authorization from the resident.

Our real estate partner MMK Realty is available to assist you with upgrading, downsizing, purchasing new investment properties and much more.

We have partnered with Second Nature who can provide you with furnace filters on a subscription basis for a nominal cost. Clean filters lower energy costs, prolong the life of the HVAC unit and reduce maintenance issues. Dirty and clogged filters often lead to damaged blower motors causing residents to go without heat or air conditioning. HVAC units seem to break at the worst time, and most parts need to be ordered and shipped. Monthly filter replacement goes a long way to help prevent the inconvenience and discomfort of a few days to two weeks of no air conditioning in the summer or heat in the winter.

Simply by sending us feedback about WJD Management (during our designated contest period), you’ll be entered in our semi-annual contest to receive one month’s rent for FREE! *Be sure to give us a good email address!